01
Create Meta Ads with AI Images
Open the Facebook and Instagram ad creation workspace to draft the audience and copy, then generate campaign images with AI. Staff review before publishing.
Turn marketing into booked customers, then bring them back again.
WelaOS helps create marketing, answer customer enquiries in each customer's preferred language, follow up leads, book services, collect deposits and bring customers back, while your team focuses on delivering the service.
Works on:
One connected system from campaign to repeat customer.
- 01
Create Ads Easily with AI
AI helps draft Facebook and Instagram ads, including copy and images that attract new customers. Staff review before publishing.
- 02
Receive Messages and Let Multilingual AI Help
Bring enquiries from connected social platforms together. Multilingual AI replies in the language each customer uses, answers approved questions, captures intent, organises the contact, helps them book and follows up when appropriate.
- 03
Book and Prepare for the Visit
Customers book inside their messaging app, pay a deposit where enabled, receive preparation details and get a reminder before the visit.
- 04
Your Team Delivers the Service
This is the essential human step. Your team focuses on the customer and delivers the service, while WelaOS keeps the surrounding workflow organized.
- 05
Complete the Sale and Admin
Complete the POS sale, calculate commissions automatically, deduct stock and keep the administrative record organized after the service.
- 06
Upsell and Bring Them Back
Rebooking, LINE or email campaigns, packages, loyalty and reactivation tools help continue the relationship at the right time.
Repeat the cycle
02
Handle Enquiries in Every Customer's Language
Multilingual AI replies in the language each customer uses and helps them continue into booking. On Growth and Professional, AI Translate can also translate staff-written replies into the customer's preferred language and translate new customer messages for assigned staff.
03
Book the Service via any messaging app
The customer selects a service, date and time, confirms the booking, and receives a deposit request or reminder via messaging app.
04
Prepare and complete checkout
Select the service and customer in POS, then use packages, deposits or enabled payment methods when the visit is ready to close.
05
Bring the customer back
Use LINE or email campaigns, segments, loyalty and follow-up tools to bring customer back
Get More Bookings
AI-assisted marketing, fast answers, contact capture and follow-up help turn more enquiries into appointments.
Reduce Administrative Work
One inbox, calendar, deposits, customer records, packages, reminders and reports reduce disconnected manual work.
Increase Repeat Revenue
Segments, loyalty, packages, rebooking, upsell and reactivation help customers return at the right time.
See the complete WelaOS workflow in 90 seconds.
See how marketing, customer chat, AI follow-up, booking, deposits, service operations and repeat revenue connect in one platform.
Most systems manage the booking. WelaOS manages the complete customer-growth cycle.
Traditional booking / POS systems
- Mainly begin after the customer has decided to book.
- Store appointments, customers, payments and stock.
- Require staff to manage marketing, chat and follow-up separately.
- Often create disconnected tools and manual handoffs.
WelaOS
- Helps create marketing and bring in new enquiries on eligible plans.
- Uses AI to reply, qualify leads and organise conversations across connected channels.
- Automatically follows up with leads and helps turn more enquiries into bookings.
- Manages appointments, deposits and customer information in one place.
- After the service, manages payments, POS, accounting, commissions and stock.
- Uses customer history, loyalty and follow-up campaigns to bring customers back.
For service businesses that want to focus on the service, not the admin.
Insights for Service Businesses
Why Your AI Doesn’t Understand Your Business: The Importance of Business Context
AI can know a lot about the world without knowing your business. Learn why business context is essential for reliable, useful customer-facing AI.
Read article →Choose the operating level that fits your next stage.
Pay in
Billing
Compare all package features
What businesses usually ask before starting.
Does WelaOS work with my existing LINE Official Account?
Yes. Your business keeps ownership of its LINE Official Account. WelaOS provides guided connection steps, and the team can help when needed.
Can I migrate customer data from Excel or another system?
Yes. AI-assisted migration can help map customers, services, packages, stock and other supported files. Staff review the mapped data before import.
How long does staff training take?
The first onboarding level takes about 5–10 minutes. The team can then learn each relevant workflow in short, practical stages.
Will switching systems disrupt daily operations?
The switch can happen step by step. You can review the workflow, train staff, migrate data and connect channels before completing the move.
Does WelaOS replace my staff?
No. WelaOS handles repetitive growth and administrative tasks around the service. Your team stays responsible for customer care, decisions and delivering the service.
What happens when AI does not know an answer?
AI uses approved business knowledge and safety rules. When it cannot answer safely or confidently, the conversation can be handed to staff for attention.
Can my staff take over a conversation?
Yes. Staff can work from the customer conversation timeline and take over when human attention is needed.
Is customer data protected?
WelaOS uses separated business accounts, role-based access and audit records. Your configuration and operating practices also matter, so access should be assigned only to the people who need it.
Which package is right for my business?
Starter covers the core operating system. Growth adds marketing, team operations and AI translation for customer conversations. Professional adds automated AI follow-up, voice capabilities and AI marketing recommendations and drafts for staff review that are marked as work in progress.
How does the 30-day free trial work?
Create your account to start a no-card 30-day Professional trial with 100 AI messages. Choose a paid package only when you are ready to subscribe.
When do I pay?
Payment is required only when you start a paid subscription. You choose the package and branch total before Stripe Checkout opens.
Do customers need to install another app?
No separate WelaOS customer app is required. Customers can use supported connected messaging channels and browser-based booking experiences.
Can WelaOS reply in each customer's language?
Yes. Customers can chat in the language they prefer. Multilingual AI replies in the language they are using and can guide them from questions into booking. On Growth and Professional, AI Translate can also translate staff-written replies into the customer's preferred language and translate new incoming messages for assigned staff.
Move one useful customer journey at a time.
Connecting channels, moving data and training the team can happen in practical stages around daily operations.
Connect your social media channels.
WelaOS includes guided in-app onboarding for connecting your channels, with support staff ready to help if you need guidance.
Bring your existing data with you.
AI-assisted migration tools help map customer records, services, packages, stock and other files into WelaOS for staff review before import.
Train the team in short, practical levels.
In-app onboarding starts with a simple Level 1 that takes approximately 5–10 minutes, then guides staff through relevant workflows in short stages.
Move step by step instead of switching overnight.
Review the workflow, train staff, migrate data, connect channels, run systems in parallel where needed, and complete the change when the business is ready.
Ready to turn more customer conversations into booked services?
Start your 30-day WelaOS trial, complete Level 1 in about 5–10 minutes, and experience the first part of the workflow yourself.
No card is required. Choose a paid package whenever you are ready to subscribe.